Frequently Asked Questions
Everything you need to know about your DAMA Couture experience.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days depending on your location. For custom-made or made-to-order pieces, please allow an additional 2-4 weeks for production before dispatch.
What is your return policy?
We accept returns on unworn items with original tags within 14 days of delivery. Please note that custom-tailored garments and Final Sale items are not eligible for returns or exchanges.
How do I find my correct size?
We provide a detailed Size Guide on every product page. We recommend taking your measurements with a professional measuring tape and comparing them to our chart to ensure a perfect fit.
Do you offer international shipping?
Yes, DAMA Couture ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination and selected shipping method.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible payment installments through Klarna in select regions.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 24 hours of placement. After this window, our production team begins processing your order, and changes may no longer be possible.